Category: writing
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The role of technology and empathy in creating a sustainable world
At the Design Indaba 2017 festival my highlights were Joe Gebbia and Luis von Ahn. Their talks challenged two assumptions that I hold. Listening to them speak made me realise that I’m not as optimistic as I should be. Assumption 1: We’re becoming more racist Brexit and Donald Trump are indications that the West is…
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UX South Africa Cape Town 2016
At the UX South Africa 2016 Conference in Cape Town I delivered a talk on the future of UX design in South Africa, and I facilitated a workshop on design critique. The UX South Africa Conference is in its third year and has grown from its base in Cape Town to an annual Johannesburg counterpart.…
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Design principles for VR
I’ve been looking into VR for education recently and I am strangely intrigued. I find VR hard going on the senses, so I think its value lies in short bursts of usage. It’s not a long form medium. But there is something about the immersion that intrigues me. I’d like to find out more. The…
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The Fallacy of Active Versus Passive Data
Clayton Christensen’s new book, Competing Against Luck, lays out the Theory of Jobs to Be Done. It focuses on understanding customers’ struggle for progress and then creating the right solutions and experiences that solve customers’ jobs. What I like about the Jobs to Be Done (JTB) model is that it avoids words like customer experience,…
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The problems of rising complexity
I find George Monbiont’s analysis of current world events the most insightful. In Trump’s climate denial is just one of the forces that point towards war he refers to an article by Paul Arbair where Arbair notes that beyond a certain level of complexity economies become harder to sustain. I would suggest reading the article…